Welcome to Almond Blossom Care
欢迎来到杏林关怀服务
At Almond Blossom Care (杏林关怀服务), we provide compassionate, participant-centred support worker services in English, Mandarin, and Cantonese. Our highly trained team walks alongside participants of all ages, delivering tailored independence programs for intellectual disabilities, empathetic psychosocial care for mental illness, and dedicated, culturally safe support for individuals living with dementia, stroke recovery, or Parkinson's disease.
在“杏林关怀服务”，我们为您提供充满温度、以参与者为中心的优质双语残障支持服务。我们精通英语、国语及粤语的专业团队致力于陪伴不同年龄段的参与者——无论为智力障碍（Intellectual Disability）朋友提供独立生活技能培训，为面对心理健康挑战的朋友提供温暖的社交与情感支持，还是为患有认知障碍症（失智症）、中风康复期或帕金森氏症的长者提供贴合文化背景的日常身体照护，我们都一路同行，全心守护。
Core NDIS Support Categories | 核心支持类别
Assistance with Daily Life 日常活动协助
We provide respectful, hands-on support to help you manage everyday tasks comfortably in your own home. This includes personal care (showering and dressing), meal preparation, medication reminders, and general domestic assistance (cleaning and laundry) to keep your living environment safe and pleasant.
我们在您温馨的家中提供充满尊重且贴心的日常家务协助。这包括个人护理（洗澡与穿衣）、营养膳食烹饪、安全用药提醒以及日常家务清扫（清洁与洗衣服），以保持您居住环境的安全与舒适。
Psychosocial & Mental Health Care 心理健康与社交心理支持
Stay connected to the people and places you love across Sydney. Our support workers safely accompany you to social groups, recreational activities, sports, medical appointments, or community events, ensuring you feel confident and fully included.
与您热爱的悉尼本地社区及人际网络保持紧密联系。我们的关怀护理员将安全地陪伴您参加社交小组、娱乐活动、体育运动、看医预约或社区活动，确保您感到自信并轻松融入其中。
Shopping Assistance & Independent Living Skills 购物协助与独立生活技能
We offer practical assistance with grocery, clothing, and essential shopping. Our bilingual workers can accompany you to local Sydney markets to help with language barriers, label reading, budgeting, and handling transactions, or complete shopping runs on your behalf if you are unable to leave the home.
我们提供购买食品杂货、衣物及生活必需品的实用购物协助。我们的双语关怀护理员可以陪伴您前往悉尼本地市场，协助克服语言障碍、阅读标签、管理预算并进行交易结算；如果您不便出门，我们也可以完全代您完成日常采购。
Specialised Care Pathways | 特色专业护理
Intellectual & Developmental Disability Support 智力与发育障碍能力建设
Focused on capacity building, life skills training, communication development, and functional daily routines to help younger participants and adults build long-term independence, confidence, and autonomy.
专注于能力建设、日常生活技能培训、沟通能力提升以及建立规律的日常作息，旨在帮助年轻朋友和成年参与者树立长期的独立性、自信心与自主权。
Psychosocial & Mental Health Care 心理健康与社交心理支持
Cultivating emotional resilience, social connectivity, and structured routine management for individuals navigating mental health challenges or psychosocial disability goals.
为面对心理健康挑战或有心理社交残障（Psychosocial Disability）目标的参与者培养情绪韧性、社交联结，并协助建立有规律的健康生活作息。
Dementia & Cognitive Support 认知障碍症（失智症/老年痴呆）双语照护
Delivering structured, calming daily routines, clear native-language communication (Mandarin/Cantonese), and gentle memory support designed to reduce confusion, alleviate anxiety, and provide complete peace of mind to the family.
提供规律且温馨的日常生活安排、清晰流畅的母语沟通（国语/粤语）以及温和的记忆支持，旨在最大程度减轻参与者的困惑与焦虑感，让整个家庭倍感安心。
Stroke Recovery & Parkinson's Care 中风康复与帕金森氏症精心护理
Assisting with physical mobility, safe transfers, exercise reinforcement, and personal care routines designed to maximize comfort, physical function, and physical safety.
协助日常身体活动、安全移位、肌肉与肢体康复练习配合以及个人护理，以最大程度维持您的身体机能、人身安全与身体舒适度。
About Almond Blossom Care 关于杏林关怀服务
Our Mission: Safe Sanctuary, Shared Journeys
我们的使命：筑造避风港，与您共同行
As an independent, unregistered NDIS provider, we strictly adhere to the NDIS Code of Conduct, ensuring our service delivery always aligns with the highest standard of safety and respect:
• Dignity & Privacy: Celebrating your individuality and safeguarding your personal lifestyle choices at home.
• Capacity Building: Focusing on training and skill development so you can master daily tasks autonomously.
• Reliability & Consistency: Showing up on time, with the same familiar faces, to build a steady, dependable routine.
作为一家独立的非注册 NDIS 服务机构，我们严格遵守 NDIS 行为准则（NDIS Code of Conduct），确保我们的每一次服务都符合高标准的行业安全与尊严规范：
• 尊严与隐私: 尊重您的独特差异，在日常生活中坚定捍卫您的个人隐私与自主选择权。
• 能力建设: 专注于日常生活技能的培养与指导，助力您逐步掌握生活主动权，实现真正独立的生活。
• 准时与可靠: 我们注重服务的高稳定性，安排您熟悉的关怀护理员准时到达，协助您建立规律、踏实的生活作息。
Important information / 重要信息
Please view the details below for contacting us and our operating hours. Appointments can also be booked through our website.
请查看下方我们的联系方式及营业时间详情。您也可以直接通过我们的网站进行在线预约。
Contact Us / 联系我们
We can be reached on 0487 367 102. For after hours assistance, please call the service on 0487 367 102 to speak with a Care Coordinator.
您可以拨打 0487 367 102 与我们联系。如需非办公时间的协助，请拨打服务热线 0487 367 102 与关怀协调员进行沟通。
Book Appointment / 在线预约
Please scroll down a bit and click the 'Book Online' button to make an appointment.
请向下滚动页面，并点击“在线预约”按钮进行预约。
Operating Hours / 营业时间
Monday to Friday: 8:30AM to 5:30PM
Saturday: 8:30AM to 5:30PM
Sunday: Closed
周一至周五：上午 8:30 至 下午 5:30
周六：上午 8:30 至 下午 5:30
周日：休息
Join Our Team / 加入我们
Join The Almond Blossom Care Team | 加入杏林关怀服务团队
Introduction / 引言
If you are looking for a rewarding Support Worker position with a caring and reputable company, we invite you to join us. At Almond Blossom Care, we provide participant-centred NDIS services across Greater Sydney. We are looking for passionate, bilingual (English/Mandarin/Cantonese) Disability Support Workers who want to make a genuine difference in the lives of individuals and their families.
如果您正在寻找一份充满成就感、工作氛围温馨且富有声誉的关怀护理员（Support Worker）职位，欢迎加入我们。在“杏林关怀服务”(Almond Blossom Care)，我们为大悉尼地区提供以参与者为中心的 NDIS 服务。我们目前正面向社会诚聘充满热忱、精通双语（英语、国语/普通话、粤语）的身心障碍关怀人员，与我们携手切身改善残障朋友及其家庭的生活。
About You (Requirements) / 岗位要求
To work with us, you must have an excellent understanding of promoting choice, control, privacy, and dignity while delivering the highest quality of service.
Our requirements include:
Experience: Proven experience providing professional care or disability support in home environments or supported living spaces. Experience supporting individuals with intellectual disabilities, mental health challenges, dementia, stroke recovery, or Parkinson's disease is highly regarded.
Core Traits: Strong communication skills, empathy, cultural awareness, reliability, and the ability to work flexibly using your own initiative or as part of a dedicated team.
Physical & Practical Readiness: Physically fit to safely assist participants with mobility, capacity to manage emotionally demanding situations, and availability for flexible shifts (including days, nights, sleepovers, and active nights).
Compliance: A strong awareness of NDIS legislation, policies, and safe practices. Valid NDIS Worker Screening Check, Working with Children Check (WWCC), First Aid, and CPR certifications are required.
加入我们的团队，您必须深刻理解如何在提供高质量服务的同时，积极促进参与者的自主选择权、控制权、隐私与尊严。
具体要求如下：
工作经验: 具备在居家环境或支持性生活空间中提供专业护理或残障支持的证实经验。拥有支持面对心理健康挑战/智力障碍的朋友，或照护患有认知障碍（失智症）、中风康复期及帕金森氏症残障朋友经验者尤佳。
核心特质: 具备良好的沟通能力、同理心、多元文化意识、高度可靠性，并能够灵活运用自主能动性或作为团队一员紧密配合工作。
身体与实际能力: 身体健康，能安全协助参与者进行移位与活动；具备应对情感或心理高要求环境的心理韧性；能够接受灵活的排班（包括白班、夜班、睡眠夜班和无眠夜班）。
合规要求: 深入了解 NDIS 相关法律法规、政策及安全操作规范。必须持有有效的 NDIS 工作者筛选检查（NDIS Worker Screening Check）、儿童工作检查（WWCC）、急救（First Aid）及心肺复苏（CPR）证书。
Why Work For Us / 为什么选择我们
Working for Almond Blossom Care means you will be valued, listened to, and recognized for your potential.
We provide:
Professional Growth: Continuous training and support to help you develop highly transferable skills and specialist knowledge in disability care.
Stimulating & Flexible Work: Dynamic and varied shift patterns that keep your work engaging across Sydney.
Fair & Equal Workplace: We are a proud equal opportunity employer. We offer fair compensation under the SCHADS Award guidelines and take pride in fostering a workplace where staff are respected by management, customers, and participants alike.
选择在“杏林关怀服务”工作，意味着您的辛勤付出将被看见、您的声音将被倾听、您的发展潜力将得到充分认可。
我们提供：
职业成长空间: 提供持续的专业培训与团队支持，助力您在残障护理领域建立可迁移的专业技能与深度专长。
灵活且充实的工作: 动态且多元化的悉尼排班模式，让您的日常工作充满新鲜感与挑战性。
公平包容的职场: 我们是一家引以为傲的平等就业机会雇主。我们严格根据澳大利亚 SCHADS 行业薪酬标准提供公平优厚的薪资，并致力于打造一个管理层、客户及参与者共同尊重员工的温馨职场环境。
Core Roles & Responsibilities / 主要工作职责
Your day-to-day responsibilities will include:
Direct Care: Providing hands-on assistance with personal hygiene, dressing, and nutritious meal preparation to help participants get ready for their day.
Skill Development & Shopping Assistance: Assisting with grocery and essential shopping, supporting budgeting skills, and providing hands-on training to build daily living skills and long-term autonomy.
Community Access & Outings: Accompanying participants to medical appointments, social groups, recreational sports, and local community activities safely.
Clinical Compliance & Reporting: Assisting with prescribed medication routines, maintaining strict confidentiality, communicating effectively with allied health professionals, and preparing accurate shift logs and reports.
您的日常工作职责将包括：
直接照护支持: 提供日常个人卫生清洁、穿衣及营养膳食烹饪的贴心协助，助力残障朋友开启活力满满的一天。
技能培养与购物协助: 协助购买食品杂货及生活必需品，指导理财预算技能，通过手把手的日常生活技能培训，培养参与者的长期独立性。
社区融入与外出陪伴: 安全地陪伴并护送参与者参加看医预约、社交小组、娱乐体育活动以及悉尼本地的各类社区活动。
临床合规与工作报告: 协助管理遵医嘱的日常用药流程，严格遵守保密协议，与专职医疗团队保持高效沟通，并认真填写精准的交班日志与工作报告。
How to Apply / 如何申请
Ready to Make a Difference? We would love to hear from you. Please email your current resume/CV and a brief cover letter directly to our recruitment team:
准备好做出改变了吗？ 我们非常期待您的加入！请将您的最新个人简历（CV/Resume）以及简短的自荐信直接发送至我们的招聘团队邮箱：
Frequently Asked Questions / 常见问题解答
As an independent, unregistered NDIS provider, we proudly deliver services to participants who are Plan-Managed or Self-Managed. We are legally unable to accept Agency-Managed (NDIA-Managed) funding at this time. All our invoices are formatted correctly to be paid seamlessly by your chosen Plan Manager or directly by you if you self-manage.
作为一家独立的非注册 NDIS 服务机构，我们非常荣幸能为**“计划管理 (Plan-Managed)”和“自主管理 (Self-Managed)”**的参与者提供优质服务。目前我们在法律上无法直接接收由“机构管理/NDIA管理 (Agency-Managed)”的资金。我们的发票格式完全合规，可以通过您指定的计划管理器（Plan Manager）无缝支付，或者在您自主管理的情况下由您直接结算。
Yes. All our service fees strictly align with or sit below the price limits set out in the official NDIS Pricing Arrangements and Price Limits guide. We charge standard transparent hourly rates with zero hidden fees, and standard TTP or regional caps apply where relevant. This ensures your funding goes further while remaining completely compliant with your budget rules.
是的。我们所有的服务费用都严格遵循或低于官方最新的 NDIS 价格安排与价格限制（NDIS Pricing Arrangements and Price Limits）指南。我们收取公开透明的每小时服务费，无任何隐藏费用，并在适用时严格遵守标准 TTP 或地区价格上限。这能确保您的每一分资金都用在刀刃上，同时完全符合您的预算审计规范。
Our bilingual support worker network covers key Chinese-speaking hubs and residential communities across Greater Sydney. This includes Northern Sydney (Chatswood, Ryde, Eastwood), Southern Sydney (Hurstville, St George area), Inner West & Western Sydney (Burwood, Strathfield, Parramatta), and the City/Eastern Suburbs.
我们的双语关怀护理员网络广泛覆盖了大悉尼地区的核心华人聚集区及周边住宅社区。具体服务区域包括：北悉尼（Chatswood、Ryde、Eastwood）、南悉尼（Hurstville、St George 圣乔治地区）、内西区与西悉尼（Burwood、Strathfield、Parramatta）以及悉尼市区与东区。